Roadside Assistance in Dallas, TX

Roadside Assistance in Dallas: what to expect

We get roadside calls from Woodall Rodgers Freeway and I-35E, from lots near Klyde Warren Park and Baylor University Medical Center, and from streets in Stemmons Corridor, Deep Ellum and Bishop Arts District.

If the car cannot be fixed on the spot, it can be towed: $150 hook-up plus $10 a mile + tax.

Common roadside calls in Dallas

• Dallas North TollwayOn a toll road, the nearest exit or mile marker is the fastest way to tell us where you are.
• The Mixmaster (I-30 and I-35E south of downtown)Tight lane changes, heavy trucks and constant merging make this one of the busiest places in Dallas for flat tires and fender-benders. If you stall here, stay in the vehicle with hazards on and tell dispatch which direction you were headed.
• The High Five (I-635 and US-75)A stacked, multi-level interchange in north Dallas. Narrow shoulders mean we ask for the nearest exit or sign before we dispatch, so we can pick the safest spot to meet you.
• Stemmons Corridor and Market CenterHeavy daytime traffic plus trucks and delivery vans. Dead batteries and stalled vehicles are common in the large lots and loading areas along I-35E.

Dallas conditions that cause these calls

Dallas summers regularly bring triple-digit afternoons. Heat shortens battery life and raises the risk of tire blowouts, so dead batteries and flats spike in July and August.

Spring storms can bring hail, flash flooding and sudden low-visibility conditions on the freeways.

Winter ice storms, including the deep freeze of February 2021, can leave drivers stranded across the whole city at the same time. If roads are icy, wait for your dispatcher's call before you try to move the vehicle.

The State Fair of Texas takes over Fair Park for 24 days every fall, starting the last Friday of September, and brings heavy traffic and packed lots in the area. Big events at the American Airlines Center and the Cotton Bowl at Fair Park do the same.

Roadside Assistance coverage in Dallas County

We send roadside assistance to Downtown Dallas, Uptown, Deep Ellum, Oak Lawn, Oak Cliff, Bishop Arts District, Lakewood, Lower Greenville, Preston Hollow, Design District, East Dallas, Far North Dallas, Pleasant Grove, Victory Park, Cityplace, Lake Highlands, Vickery Meadows, Love Field area, Fair Park, Stemmons Corridor.

Dallas ZIP codes: 75201, 75202, 75204, 75226, 75219, 75208, 75214, 75206, 75225, 75230, 75238, 75207, 75231, 75217.